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EXCHANGES & RETURNS
We offer free exchanges.
Can I exchange or return my order?
Yes you can. To exchange or return your order please follow this link.
If the exchanges & returns platform is not showing the desired exchange product you can e-mail us at firstname.lastname@example.org.
Orders are returned to our São Bento store:
Rua dos Poiais de São Bento 90
Once we have received your original order back at our HQ, we will process your exchange within 3 working days.
In case the exchange product is not available, a gift card of the same value will be issued.
Orders of products on sale are final.