Chatbot Interface

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Do you ship internationally?

Yes, we ship worldwide :)

Orders placed until 3pm (Lisbon time) are dispatched on the same working day.

We offer free express worldwide shipping on orders over 250€.

We also offer free exchanges.

 

How do I know which size will fit me best?

Our garments are designed with a relaxed fit, and we recommend you take your usual size. Check out the size guide in each product page for more info. You can also text us through WhatsApp for sizing and shopping assistance. 

  

How do I track my order?

After your order has been dispatched you'll receive an e-mail with your tracking information.

 

I have a question about my order. How do I get in touch with Mustique?

Please reply to the confirmation email you received when completing your order, that way we have all your info in one place and will be able to help you as quickly as possible. 

 

I have a question for you, but it’s not related to a specific order. How do I get in touch with Mustique?

Yay! We love hearing from you. Write to us at hello@mustiqueworld.com -- send us some good music recommendations while you’re at it :) 

 

Where can I find your products? 

Check our stockists page.

 

What payments methods are accepted? 

International customers can pay through PayPal, Apple Pay, Klarna, Amazon Pay and credit/debit card. Portuguese customers can use all of the above mentioned payment methods, as well as MB WAY and Multibanco.

  

How long does it take to receive my order? 

You will receive a notification via email once your order has been dispatched. Once you receive this notification you should expect to receive your order within the following days:

 
Shipping & Returns 

Shipping & returns page.

Privacy Policy

Privacy policy page.

 

Orders of products on sale are final, thus it is possible to exchange for Store Credit - valid for 3 months. 

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