Shipping & Returns
Do you ship internationally?
Yes, we ship worldwide :)
Express Shipping: DHL Express
Portugal: 1 business day
Spain: 1 to 2 business days
UK, France, and Germany: 1 to 2 business days
Italy, Greece, Belgium, and Austria: 1 to 2 business days
Denmark, Sweden, Finland, Ireland, and The Netherlands: 1 to 2 business days
Switzerland Norway, and non-EU: 1 to 3 business days
Countries within the EU: 1 to 3 business days
Rest of the world: 3 to 5 business days
Express Shipping Costs: DHL Express
Portugal: free shipping
Spain: free shipping
United Kingdom: €22
France, Germany, Italy, Greece, Belgium, and Austria: €16
Denmark, Sweden, Finland, Ireland, and The Netherlands: €16
Switzerland, Norway, and non-EU: €25
Australia, Japan, Singapore, China, and South Korea: €30
Rest of the world: €30
How do I track my order?
After your order has been dispatched you'll receive an e-mail with your tracking information.
Can I exchange my order?
Yes, you can exchange your order within 10 days of receiving it/purchasing it in stores.
E-mail us at exchanges@mustiqueworld.com and tell us your order number, what items you want to exchange and the desired new size and/or color. We will arrange the return shipping through this e-mail.
Once we have received your original order back at our HQ, we will process your exchange within 3 working days.
For EU customers: Mustique will cover return shipping fees, however shipping fees for the second delivery will be paid by the customer in case the order is not over €150.
For Non-Eu customers: Mustique will cover return shipping fees, however shipping fees for the second delivery will be paid by the customer in case the order is not over €150. An additional cost of €15 is applied for customs & duties.
In case the exchange product is not available, a gift card of the same value will be issued.
(Update 22/02/2021)
Can I return my order?
Yes, you can return your order within 14 days of receiving it/purchasing it in stores. Your shirt(s) must be unworn and original tags must still be intact.
E-mail us at returns@mustiqueworld.com to arrange the return shipping.
Free returns for customers within the EU.
Non-EU: free return shipping with an additional cost of €15 for customs & duties, that will be deducted from the refundable amount.
(Update 22/02/2021)