☼ FREE SHIPPING ON ORDERS OVER 200€ ☼

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Do you ship internationally?

Yes, we ship worldwide :)

Orders placed until 3pm (Lisbon time) are dispatched on the same working day.

We offer free express worldwide shipping on orders over 200€ for non free shipping zones.

We also offer free exchanges.  


Shipping & Delivery

Portugal 

  • 1 business day with Batch: free
  • Same day delivery with Batch: 4€
  • Express 2-hour delivery with Batch: 8€
  • Returns: 4,50€

Azores & Madeira 

  • 1 business day with Batch: 6,50€
  • Returns: 7€

Spain & Andorra and Islands

  • 1 business day with Batch: 5€
  • 1-2 business days with DHL Express: 20€
  • Returns: 7,50€

Europe: EU countries

  • 1-2 business days with DHL Express: 20€
  • Returns with DHL: 25€

Europe: United Kingdom & non-EU

  • 1-2 business days with DHL Express: 35€ / £30.00 GBP
  • Returns with DHL: 40€ 
  • Standard shipping: 12€ / £10.00 GBP

      Asia Pacific

      • 3-4 business days with DHL Express: free
      • Returns with DHL: 45€ 

      North, Central & South America

      • 2-3 business days with DHL Express: free
      • Returns with DHL: 45€

      Rest of the World (non European Union)

      • 3-4 business days with DHL Express: 35€
      • Returns with DHL: 60€ 

      Shipping price does not include duty or custom charges that may be incurred on shipment to countries outside the European Union.

       

      How do I track my order?

      After your order has been dispatched you'll receive an e-mail with your tracking information.

       

      Can I exchange or return my order?

      Yes you can, until 14 days upon order delivery. To exchange or return your order please follow this link.

      If the exchanges & returns platform is not showing the desired exchange product you can e-mail us at exchanges@mustiqueworld.com

       

      Orders are returned to our São Bento store:

      MUSTIQUE

      Rua dos Poiais de São Bento 90

      1200-377 Lisbon

      Portugal

       

      Once we have received your original order back at our HQ, we will process your exchange within 3 working days. 

      In case the exchange product is not available, a gift card of the same value will be issued. 

       

      Orders of products on sale are final, thus it is possible to exchange for Store Credit - valid for 3 months. 

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