EXPRESS WORLDWIDE SHIPPING

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SHIPPING & RETURNS

Do you ship internationally?

Yes, we ship worldwide :)

Orders placed until 3pm (Lisbon time) are dispatched on the same working day.

We offer free express worldwide shipping on orders over 200€ for non free shipping zones.

We also offer free exchanges.  


Shipping & Delivery
 

Portugal & Azores and Madeira

  • 1-2 business days: free
  • Returns: 3,50€

Spain & Andorra and Islands

  • 1-2 business days with MRW: 4,50€
  • Returns: 5,50€

Europe: EU countries

  • 1-2 business days with DHL Express: 14€
  • Returns with DHL: 20€

Europe: United Kingdom & non-EU

  • 1-2 business days with DHL Express: 30€
  • Returns with DHL: 34€ 
  • Standard shipping: 7€

      Asia Pacific

      • 2-4 business days with DHL Express: free
      • Returns with DHL: 40€ 

      North, Central & South America

      • 2-3 business days with DHL Express: free
      • Returns with DHL: 40€

      Rest of the World (non European Union)

      • 2-4 business days with DHL Express: 40€
      • Returns with DHL: 60€ 

      Shipping price does not include duty or custom charges that may be incurred on shipment to countries outside the European Union.

       

      How do I track my order?

      After your order has been dispatched you'll receive an e-mail with your tracking information.

       

      Can I exchange or return my order?

      Yes you can, we offer free exchanges. To exchange or return your order please follow this link.

      If the exchanges & returns platform is not showing the desired exchange product you can e-mail us at exchanges@mustiqueworld.com. 

       

      Orders are returned to our São Bento store:

      MUSTIQUE

      Rua dos Poiais de São Bento 90

      1200-377 Lisbon

      Portugal

       

      Once we have received your original order back at our HQ, we will process your exchange within 3 working days. 

      In case the exchange product is not available, a gift card of the same value will be issued. 

       

      Orders of products on sale are final.

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